Test the links customers actually use, and make any move to another website easy to understand.
THE SOURCED NEWS
What customers will see
Shopify says the message displays the destination website’s address and offers a choice to continue or return to the store. The change is intended to protect customers from unexpected redirects.
The announcement was published on 20 October 2026. It also says that a website you own but have not connected to your store may trigger the message. That makes the customer journey worth checking even when both websites belong to your business.
SELLERBUNDLE PRACTICAL ANALYSIS
SellerBundle: start with five important links
Choose the links customers use to get help, approve artwork, book a service or visit another part of your business. Open them through the normal shopping journey on a phone and a computer. Record the destination, any confirmation message and whether the customer can return easily.
Check the wording around each link. Tell people what they will find and, where useful, that they are moving to another website. If a warning appears unexpectedly, confirm that the destination is one you intended before changing any settings.
SELLERBUNDLE PRACTICAL ANALYSIS
Use the warning as a prompt to tidy up
Keep a short list of the external services and domains your store relies on. Give each link an owner and a reason for being there, then remove obsolete links through your usual site-editing process.
Avoid trying to hide a confirmation just to make the journey look smoother. Check the current Shopify guidance and your domain configuration before making a change. After updating a link or connected service, repeat the same customer test and save the result so the next check is quick.
GO TO THE ORIGINAL
Check the sources.
Shopify Changelog: New protection against unexpected redirects, 20 October 2026 ↗
Published 20 Oct 2026
This is an original SellerBundle explanation with practical editorial suggestions. Check current official terms and suitability before changing your business processes.