Export a short date range from Customer Returns and compare known shipments before switching any spreadsheet or automated import.
THE SOURCED NEWS
Where the shipment information moved
Walmart’s US Marketplace release notes dated 29 October report that the standalone Returned to Seller report has been retired. The separate customer returns guide, last updated in May, describes the combined report. Walmart’s notice does not give a separate cutover date.
In Seller Center, open the Walmart Fulfillment Services reports, choose Customer Returns under Sales and download a small date range. The combined export includes shipment dates, quantities and tracking details for relevant items being sent back to the seller. A customer return row alone does not tell you that stock is on its way back to you.
SELLERBUNDLE PRACTICAL ANALYSIS
SellerBundle: reconcile one week before switching
Save your last old export for comparison. Pick a handful of shipments you can already identify from carrier or receiving records. In a copy of your spreadsheet, map the replacement columns and check the SKU, quantity sent back and tracking ID against those shipments.
Keep a clear distinction between items shipped back and items physically received. Record an arrival only when your own stock check confirms it. If an import previously counted every row as a parcel, adjust that logic before using the new file for restocking or refund checks.
GO TO THE ORIGINAL
Check the sources.
Walmart Marketplace Learn: Customer Returns guide (updated 12 May 2026) ↗
Published date not stated
This is an original SellerBundle explanation with practical editorial suggestions. Check current official terms and suitability before changing your business processes.