If you already ship to either market, check the order confirmation and tracking journey before changing your customer instructions.
THE SOURCED NEWS
Where the prompt appears
Shopify’s changelog says buyers with a Japanese or Singaporean delivery address can now be prompted to track orders with Shop. For eligible stores that have the feature switched on, the button can appear on the thank-you and order status pages and in order notification emails.
Shopify also says buyers can browse and manage their orders in Japanese in the Shop app and on Shop.com. The announcement does not say that a merchant’s own product pages or custom emails are automatically translated.
SELLERBUNDLE PRACTICAL ANALYSIS
SellerBundle: follow one order from checkout to delivery
If you already serve these markets, review a test order for each address you support. Check what your customer sees when placing the order and after you add a carrier tracking number. Make sure your usual tracking link and customer support details are easy to find for buyers who do not use the Shop app.
Review any delivery estimates and instructions alongside the new button. The button helps shoppers find tracking; it does not change carrier transit times or customs processing. Keep your delivery promises tied to what your carriers can actually provide.
GO TO THE ORIGINAL
Check the sources.
Shopify Changelog: Track with Shop expands to Japan and Singapore ↗
Published 30 Oct 2026
This is an original SellerBundle explanation with practical editorial suggestions. Check current official terms and suitability before changing your business processes.