Review EU-bound delivery settings and confirm whether import charges are collected at checkout or on delivery.
THE SOURCED NEWS
A new customs cost started on 1 November
Business.gov.uk’s EU customs reform guidance says a €2 Union handling fee applies from 1 November 2026 to goods imported into the EU. That is separate from the temporary €3 customs duty, which began on 1 July and applies to qualifying goods in consignments worth €150 or less. The guidance warns that charges depend on how the declaration is made and advises businesses to check with their delivery operator.
eBay’s buyer guidance says applicable import charges for eligible orders through its managed shipping programmes are shown and collected at checkout. For other shipping methods, carriers may collect customs charges and additional import fees before delivery. The fee is therefore a landed-cost and customer-experience issue for UK sellers sending goods into the EU; it is not a UK domestic postage charge.
SELLERBUNDLE PRACTICAL ANALYSIS
SellerBundle: check the total the buyer will face
List the EU countries you ship to and ask your carrier which shipments are affected, how it groups items for customs and whether charges are paid in advance or at delivery. Update delivery estimates and customer messages where needed. Avoid adding a blanket €2 to every order until your operator confirms how the fee applies to your products and declaration route.
For managed marketplace shipping, check a test listing and the checkout display. For self-arranged delivery, confirm who pays, how the carrier bills you and what happens if a buyer refuses a parcel with charges due. Then put the actual carrier and marketplace costs into SellerBundle’s [free product-cost and profit calculators](/cost-calculators/) before changing prices or delivery settings.
GO TO THE ORIGINAL
Check the sources.
Business.gov.uk: EU Union Customs Code reforms — EUR 3 customs and EUR 2 handling fees ↗
Published 2 Nov 2026
eBay UK: Taxes and import charges ↗
Published date not stated
This is an original SellerBundle explanation with practical editorial suggestions. Check current official terms and suitability before changing your business processes.